Support

Get in touch

Have a question, found a bug, or need help with your account? Reach out — we read every message.

Email us

For support, account questions, bug reports, or general feedback:

contact@praxisinnovations.ca

What to include

  • Your device type and operating system
  • App version (if known)
  • A clear description of the issue
  • Any room code or match details that help reproduce the problem
  • Add URGENT to the subject line for account-blocking issues

Response time

We typically reply within 48 hours on business days.